Bay house has been my dentist for years now and it’s such a warm and welcoming place. Myself and my family all attend this practice and we have always had amazing dental care from everyone at Bay House. I used to be very worried when I would need to go for a dental appointment but my fears and worries are completely gone thanks to these amazing people at Bay House Dental Practice. Thank you so much for all you do and for your incredible work! If anyone is looking for a dentist that provide quality treatment and has a great family atmosphere then this is the place for you!
Marcelle Dos Santos
I have been a patient here for 30+ years. I am not sure that I look forward to “treatment’ but I always look forward to seeing familiar and friendly staff who never fail to show interest in regards to their patients well-being. They are consistent in their approach and always go the extra mile in caring for us.
Recently joined the practice with a recurring dental problem, but was welcomed and seen quickly. An efficient referral to the Dental Hospital for further work followed. All staff very friendly and professional; I’ve been impressed by the service and care, and am returning for a regular check-up soon.
After a long and frustrating search for a new dentist, I found Bay House. I immediately felt very well looked-after: it’s not just the stringent anti C-19 protocols to ensure staff and patient safety, but the painstaking detail taken over my initial registration visit. I have never had such a meticulous, informative visit at any dentist, in Cardiff or elsewhere. Highly impressive and of course even more highly recommended!
I would have put 6 stars if I could. I have been going to this practise for many years and always found the staff from when you enter the reception to the time you get into the chair extremely friendly always trying their best. I had a complicated tooth extraction a couple of weeks ago and the consultant who did this had the most impeccable bedside manners I have ever experienced. The extraction was not a pleasure but experiencing her manners was a pleasure. Thank you so much to all of you for your exquisite professionalism.
Tim London (Soliciting Flavours)
First time visitor, both reception and dental staff very friendly and professional. A visit to the dentist is rarely something you look forward to, but this place makes it as pleasant as it can be in the circumstances. Made to feel relaxed and given full info in terms of treatment needed and why and the cost of same. Can’t ask for fairer than that.
I’ve been attending Bay House since 2018 after it was recommended to me. The surgery is very welcoming and the staff are friendly. Unlike other dental surgeries I’ve attended in the past I feel that the dentist at Bay House only recommends treatment when it’s actually necessary. Really pleased with the service and the Covid-19 procedures in place are reassuring too. Many thanks!