Practice News

Coronavirus Patient Update 14 October 2020

Your safety and that of our team are of the upmost importance.

In accordance with the guidelines issued by the chief dental officer for Wales and Welsh Government we are now operating under AmberAlert.

We are contacting and trying to see the following groups of patients

  • All those patients with emergency problems or other dental problems that require urgent assessment and treatment who have been in contact with us over the past few months
  • Patients with treatment that was not completed prior to the lockdown to reassess their needs, in particular any treatment that may need more urgent care in the near future
  • Patients with orthodontic problems and open courses of orthodontic treatment
  • Routine examinations
  • Patients with more urgent hygiene needs

We will be contacting patients and confirming new appointments going forwards.

PLEASE DO NOT ATTEND THE PRACTICE UNLESS WE ASK YOU TO BY APPOINTMENT – call us if you feel you have a dental emergency.

Your patient journey when visiting the practice will be a much different one as we go through the process of getting back to the New Normal, and as such we have produced our COVID-19 Reopening Policy (please see button below)

We hope that you remain in good health through these unprecedented times and would urge you to act on government advice to help prevent the spread of this Covid-19.

Information for the public is available from both Welsh Government and Public Health Wales.

We would also like to thank youand ask for your continued patience and understanding as we go through the process of getting back to the “New Normal”

Best regards
The Team at Bay House Dental Practice

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